Critique: Sennheiser Ruins Its PX-100 Headphones

The ultimate longitudinal review, five years in the making. Sennheiser has changed their once-terrific PX-100 headphones for the worse. We don’t often do negative reviews on Design Critique, but it’s useful to analyze how a great user experience can disappoint after several years ownership. Reliability is the Achilles heel of the PX-100 and now it’s even worse with brittle plastic, reduced cushioning, and wickedly tight pressure through the headband.
In other news, Tim has a chapter in the new UX Storytellers book, which is free for download, and a blog post for Altitude Inc. We have email from two, count ’em TWO, listeners. All this in under 30 minutes.

Interesting PX-100 reviews for the PX-100 and PX-100 MkII can be found at
http://www.amazon.com/Sennheiser-PX-100-Lightweight-Collapsible/dp/B000089GN3/ref=sr_1_1?ie=UTF8&qid=1293124224&sr=8-1

http://www.headphone.com/product_review.php?icn=0020081010

Tim’s chapter in UX Storytellers, UX Professional Buys a Car, can be found at
http://uxstorytellers.blogspot.com/

Download the whole book and enjoy!

Tim’s “How User Experience Research Saved the Chevrolet Corvette” post on Altitude Inc.’s blog can be read at

http://altimeter_blog.altitudeinc.com/bid/33288/How-User-Experience-Research-Saved-the-Chevrolet-Corvette

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